Privacy Policy

Introduction

At Pavilion Tax Service (“we,” “us,” “our”), your privacy matters. We are dedicated to protecting your personal and financial data as we provide tax preparation and related services. This policy outlines how we collect, use, share, and safeguard your information, as well as your rights under federal law.

Information We Collect

We collect non-public information from:

  • Forms and applications you complete (name, address, Social Security number, income, etc.).
  • Transactions with us or others (payment history, account balances, services used).
  • Third parties (IRS, state agencies, financial institutions, employers).

How We Use Your Information

Your data is used to:

  • Prepare and file tax returns,
  • Provide tax and financial services,
  • Maintain records as required,
  • Contact you about your account or service changes,
  • Meet legal and regulatory obligations.

Information Sharing

We do not disclose your non-public information except as required or permitted by law. Disclosures may go to:

  • Government agencies (e.g., IRS, state authorities),
  • Employees or contractors who need it for services,
  • Third-party providers (under confidentiality agreements),
  • Law enforcement under legal requirements.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication will not be shared for marketing purposes.

Your Privacy Rights

You have the right to:

  • Limit certain disclosures (no marketing sharing without consent),
  • Access and review your personal data,
  • Request corrections,
  • Opt out of uses/disclosures as allowed by law.

Contact us below to exercise these rights.

Data Security

We use physical, electronic, and procedural safeguards—including secure storage, encryption, and restricted access—to protect your data.

Website and Online Services

Our website may use cookies for security and user experience; we do not sell/share online data for marketing.

Changes to This Policy

Updates reflecting legal/business changes will be posted on our website with their effective dates.

Contact Us

Questions? Reach us at:

Pavilion Tax Service

3127 Eastway Drive, Suite 207

Charlotte, NC 28205

704-716-9352

info@paviliontax.com

www.paviliontax.com

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